Cable Forum - View Single Post

Frosty Predator · 19-02-2006, 19:18

I thought I would check with you guys prior to an engineer coming on Tuesday just to make sure he/she fits the right thing and doesn't fob me off with old kit (not that they have before)....

At the moment we have an Samsung 2100C STB on the 2 meg connection along with TV package and telephone. We wanted to go to 10 meg, so customer service are sending the engineer to install a separate stand alone cable modem.

Which modem should they be installing as part of this installation? Also is there anything else I need to watch out for?

Is it possible to have another line still using the STB so I can dedicate it to work as I am based from home and want to separate the bill etc.

19-02-2006, 19:18	#1
Frosty Predator Inactive Join Date: Dec 2005 Posts: 8	Upgrading from 2 meg STB to 10 meg Modem I thought I would check with you guys prior to an engineer coming on Tuesday just to make sure he/she fits the right thing and doesn't fob me off with old kit (not that they have before).... At the moment we have an Samsung 2100C STB on the 2 meg connection along with TV package and telephone. We wanted to go to 10 meg, so customer service are sending the engineer to install a separate stand alone cable modem. Which modem should they be installing as part of this installation? Also is there anything else I need to watch out for? Is it possible to have another line still using the STB so I can dedicate it to work as I am based from home and want to separate the bill etc.