Originally Posted by acoolwelshbloke

I was responding to what a poster had said, and he said it takes up to an hour to get through to anybody at sky 24 hours a day! This is not true!

I have not tried them in the day so as I said I can't comment on sky on that score, however I will try in a bit and let you know how I get on.

My point being though is if sky are that bad in the day I would simply wait until late at night or the early hours before calling so I get through almost straight away!

I also said that the tech support dept are slow to answer the phone, the ones who deal with repairs and exchanges, I accept that but as I have had sky before I am responsible for my own equipment and that is where eBay will come in!

---------- Post added at 13:51 ---------- Previous post was at 13:46 ----------

Just to add I called them again and they answered in under a min!

I picked option 4 then option 1, What dept are you calling?

Ohhhh and I had a UK call center.

And just to add, When I do cancel my NTL TV & Telco I am not going to have sky just freeview so I have nothing to gain by telling porkies! I just tried sky's tech support by picking option 2 but gave up after five mins.