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Originally Posted by acoolwelshbloke
However if sky are as bad as you say they are during peak hours I would wait and call them in the early hours!
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Hence why I called several times a-day and yes I'd say 1am is the early hours!
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Originally Posted by acoolwelshbloke
If your trying to tell me you have to wait over an hour 24hours a day before you can speak to anyone then I would disagree!
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I'm not trying to tell you this I am telling you this.
Hard to believe but, true. To cap it all Sky couldn't even be bothered to tell customers at the beginning of the call that they knew call times were going to be excessive waiting times. Such an easy thing but, not for Sky.
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Originally Posted by acoolwelshbloke
People would soon leave and sky would resolve that issue promptly!
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In theory yes, in practice no.
I should know I experienced it and judging by the hundreds of posts building on DS and confirmation from a few of Skys employees yes it is true.
Kind regards