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Just some advice for those on 10MB
Ok i have been having speed problem since end of november i have been getting average speeds of 200kb/sec so yesterday i went hell with it i am fed up them blaming me and my comptuer i had just got it restored from a master image cd so there was no way there was any spyware or so on, so i phoned them and after 90 minutes on teh phone to them i have final got it sorted and they changed the upstrea, channel. my suggestion is to just stick you foot down because otehrwise there goign to rape oyu and blame oyu rather fix the problem i also got everything refunded as i had been gettign the service of a 2mb connection not 10mb so anyone else with problems good luck dnt stand for them blamign oyu, oh and surpislly sicne they done some tweaks i am not gettign 1.6mb/sec downlaod speeds and 49kb/sec upload
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