Telwest cancellation - some help please
Hope someone can help with this.
I have recently moved from an area th has telewest to another area that does not.
I am currently 4 months throu my contract, and been told that I have 3 choices
Confirmed by cancellations (customer retention etc)
1) Pay the remainder of the basic package
2) Change the service to a friend, and have them continue the rest of the term.
3) Cancel because Telewest cannot provide in the area
FOOLISHLY said I would think and phone back in 10 mins.
When I phoned back I found that I could notchoose opt 3, as apparently telewest dont do this. Cant do opt 2 wither cause a move in install is active for new 12 months contract.
This onlyreally leave me with 1 option.
Can anyone shed some light on this
Rgds
Westie666
|