Cable Forum - View Single Post - Video On Demand

Derek · 16-02-2006, 11:23

I've had to call them 4 times in a year with problems with my Sky+.

The first time was during the daytime and I gave up after 30 minutes. Since then I've called in the morning just after 8:30 and been able to get through in 5 minutes or so.

But seeing this is normally a quiet time for call centres I'd hate to see the q's at peak times.

16-02-2006, 11:23	#10
Derek Inactive Join Date: Jun 2003 Location: Glasgow Services: SkyHD and Broadband Posts: 9,158	Re: Video On Demand - Why NTL have it right! I've had to call them 4 times in a year with problems with my Sky+. The first time was during the daytime and I gave up after 30 minutes. Since then I've called in the morning just after 8:30 and been able to get through in 5 minutes or so. But seeing this is normally a quiet time for call centres I'd hate to see the q's at peak times.