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Originally Posted by SLM
I thought that was "illegal" I am sure a few months ago I heard that if they (any private company) using 0870 (national call charge) they had to answer straight away, as they make money (up to 12ppm) for you hanging on  |
Well with all the dealings i have had with Sky customer support in the last month, I can tell you now that my call was never answered in under 25 mins.
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BTW they get away with that because you have been answered by the "push this button push that button" rubbish. They then procede to tell you how important your call is "Could it be because they are fleeching you while you wait".