Thread: Video On Demand - Why NTL have it right!
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Old 16-02-2006, 11:12   #8
SLM
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Re: Video On Demand - Why NTL have it right!
Quote:
Originally Posted by Fedz
Sky - you dial 0870 (national rate number) and have to wait excessive and often over an hour in the queue to speak to CS for help ....etc.
I thought that was "illegal" I am sure a few months ago I heard that if they (any private company) using 0870 (national call charge) they had to answer straight away, as they make money (up to 12ppm) for you hanging on
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