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Originally Posted by Fedz
Sky - you dial 0870 (national rate number) and have to wait excessive and often over an hour in the queue to speak to CS for help ....etc.
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So true. I now have a working Sky system, However as soon as my 12 months contract is up i will be moving back to NTL, Sky's customer service is the pits.
And i was not aware before i signed up that they have customer service's in India, due to that its a automatic cancellation of service when the 12 months contract is up due to my stand on offshoreing.
Ntl only have tech support in India not customer service which is not perfect but i can handle as i never need to phone them.