UncleBooBoo

I understand what your saying but they maybe trying to get him to pay full whack for the services as they loose money on the offer. But I see your point if he says fine stick it they make nothing extra.

I have never heard of the 512k except for people who used to go over the cap and abuse the BB service so I think that part you were told is Bull.

Then again I don't work for NTL so can't say for sure.

Have you tried calling NTL sales as you will speak to a different person who maybe able to help you more than the last one?

Speak to sales and not CS as sales will be more willing to help you!

Ohhh and just to add your modem is always online so how they can do a timed service I don't know which leads me to belive this was a load of bull!