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Originally Posted by Devious
To cut a long story short i had ntl's 10meg upgraded yesterday to my STB,unbeknown to me it can only take 5mb not the full 10mb so i promplty phoned them and stated that i did not want it because the speed i was getting was not what i was paying for and was told that i could get a modem installed for £50,to which i replied no chance put me back on my previous speed which they did with no hassle :P.
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I would love to know why some people get charged different amounts and some of us lucky lot didnt have to pay a dime for a newer modem which can handle the speed.