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Old 16-02-2006, 01:15   #3
Fedz
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Join Date: Feb 2006
Location: Huddersfield, UK
Age: 56
Services: NTL Phone inc. Talk Unlimited local, 10mb broadband & TV inc. Family pack, sports, movies and prem+
Posts: 61
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Re: Video On Demand - Why NTL have it right!

Obviously I can understand your complaint regarding slow/sluggish/freezing of ntl's menu(s).

If you have/use a Pace DSTB - I've found having/using the Samsung DSTB eliminates 90% of the above.

Sky+ (which is just normal Sky and a hard drive/recorder - not VOD) is very highly prone to slowness/sluggish and freezing + more.

ntl - you can freephone for help and or engineers to help resolve the problem.
Sky - you dial 0870 (national rate number) and have to wait excessive and often over an hour in the queue to speak to CS for help ....etc.
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