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Originally Posted by Devious
Today i rang them and asked to be put back upto the 10mb (sorted the finances) and was told that they are no longer doing the upgrade to 10mb on a STB beacuse it can not handle 10mb only 5mb and the extra load could turn the STB into a fire hazzard. (steve form cs).
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No, no, no, no, no, no, no. It can't be applied to Pace boxes (they can't handle it, and it may cause overheating which will kill the box) - but they won't burst into flames! The Samsungs can get the 10Mb config file, but as you've noted, you won't actually get 10Mb through it. It's more usually between 3 and 8Mbps.
Overall though, the best bet is to get a SACM (Stand Alone Cable Modem) installed.