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Originally Posted by Chris W
I had a similar situation in my flat in Hendon- because there was damage to the cabling under the road, it would have been too expensive to fix, hence they said that my house wasn't servicable.
At the end of the day, the cost of the construction work needed probably can't be justified for 1 extra customer.
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You are far too easy on them. If they put the cable in, then they should look after it. After all the costs of maintainance of the network will be built in to the costs everyone is charged. By not doing this work they are getting money for
not doing something.