[razzz]

thanks guys for getting noticed so quickly, to answer your questions and ask som more. they are asking for money havent billed me trough direct debit as i refuse to pay for something that i have not used. fairplay if i need to pay for what i have used i will do so , but not for something i havent used.

also how do i get in touch with the ntl staff ( i am new )

i might take up your advise to go to the citzens advise burea