Originally Posted by Drewie

If you originally had your computer connected directly to NTL, i.e. no previous router, then NTL will only recognise the MAC address of your PC's network card. In the Linksys router you need to clone your PC's MAC address. Open your browser and enter the routers admin pages, I think its in the setup pages, enable MAC clone and enter the MAC address of your PC you registered with NTL. Your PC's MAC address can be found by entering the cmd window on your PC (MSDOS window) and typing ipconfig /all. The MAC address will be listed as Physical Address.

Hope that helps.