Cable Forum - View Single Post - brousing very slow

gtt · 14-02-2006, 08:43

I had trouble last night (Mon 13th) too - I'm in Bedford. I reported the fault, the helpline chap took me through a few things (basically rebooting the modem), then said that the modem needed replacing. An engineer will (allegedly) call on Wednesday morning to do it. This morning (Tues) I gather it's back to normal!

I find it strange that their techie didn't know of a problem (and at the time - 6.30ish - I couldn't see anyone on here reporting anything).

All very odd, if ntl want to send someone round to check it out, I'm not complaining.

14-02-2006, 08:43	#27
gtt cf.member Join Date: Oct 2003 Location: Bedford Posts: 18	Re: brousing very slow - hertfordshire I had trouble last night (Mon 13th) too - I'm in Bedford. I reported the fault, the helpline chap took me through a few things (basically rebooting the modem), then said that the modem needed replacing. An engineer will (allegedly) call on Wednesday morning to do it. This morning (Tues) I gather it's back to normal! I find it strange that their techie didn't know of a problem (and at the time - 6.30ish - I couldn't see anyone on here reporting anything). All very odd, if ntl want to send someone round to check it out, I'm not complaining.