Cable Forum - View Single Post - Blueyonder

hoofner · 14-02-2006, 09:06

I'd recommend speaking to their customer relations team, I spoke to them last week and they refunded all my bills so far (2 months worth). I've been told that if it continues then I'm to phone up again and they'll keep making the refunds.

I know it doesnt get you a broadband connection but it makes you feel a lot better knowing that you're not throwing money away. Hopefully i'll get the refunds until the day they spend some money and do a real upgrade.

Likewise with me, i get other services with them and it would be fairly costly to switch to bt line, dsl etc, especially as i might not be at this address in 12 months time.

gl

14-02-2006, 09:06	#2
hoofner Inactive Join Date: Dec 2005 Posts: 21	Re: Blueyonder - The crap continues I'd recommend speaking to their customer relations team, I spoke to them last week and they refunded all my bills so far (2 months worth). I've been told that if it continues then I'm to phone up again and they'll keep making the refunds. I know it doesnt get you a broadband connection but it makes you feel a lot better knowing that you're not throwing money away. Hopefully i'll get the refunds until the day they spend some money and do a real upgrade. Likewise with me, i get other services with them and it would be fairly costly to switch to bt line, dsl etc, especially as i might not be at this address in 12 months time. gl