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Originally Posted by xathras
The best way of making a complaint is putting it in writing to the Manchester based address, send it via registered post and have a copy of the letter, add a piece at the bottom of the letter outlining what "responsible actions are required", seriously i mean responsible otherwise you end up with a deadlock letter and passing on the complaint to ofcom.
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Whilst I'm sure that will work, a quicker way would be to go through this site. We have a 100% success rate in assisting customers with their ntl-related issues/complaints.