[ColinJames]

Nearly 6 months ago I contacted ntl to ask if I could be connected.
YES they said, we have cable outside your door and your immediate neighbour, in the same building, already receives it.
Great I said, how much? I said.
Just £30 a month they said, no installation charge they said, special ofer they said.
Two weeks later their technician arrives, as aggreed. I have the floorboards up, furniture pulled back, the lot. Under I go, pulling cables and helping out. It goes like a dream.
Where is your Toby (the connection point in the street) says the Technician?
I don't know, I say.
I will look for it he says.
He looks for it. He finds it. I will have to call my boss he says.
His boss comes. Toby too far away he says. Don't worry he says, I will get the street team out he says. It will take three months he says.
!0 weeks late a donkey jacket with a JCB knocks on the door. I will fit your Toby he says manfully.
Good, I say.
Last week Technicians come again to complete connect.
Where is your toby, they say.
We will look for it. They find it. Too far away they say. We will call our boss they say. The boss looks at it. I will get it moved he says.
I make phone call after phone call. Enthusiatic person eventually calls me back.
Toby too far away he says. We will not supply you he says.
Will not discuss it further.

Has anyone out there had a similar problem. How did it end. What do it do next.
Help