Cable Forum - View Single Post - No broadband

asy1mpo · 13-02-2006, 08:20

Hi

I am in the Manchester area and Internet has been down since last Friday/early Saturday.

I have a set top box (the TV is all working fine and the lights on the front are lit up fine).

I have rebooted PC and set top box several times but still no web pages. I can ping addresses e.g. google, BBC but when i try and type in the IP address in internet explorer it just times out. I have Google mail alert and it cant connect and says some message about DNS.

I have checked NTL status and no problems (only with broadband plus registration or something).

I did call NTL customer support on Thursday or Friday because i realised they were charging me ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£25 instead of ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£18 for the 1Mb internet (i was on the old broadband or something apparently). She said it would not effect the actual internet and the only change would be a billing thing.

Anyone else having a problem. Do you think that call to NTL is related??

13-02-2006, 08:20	#1
asy1mpo Inactive Join Date: Sep 2004 Posts: 72	No broadband - seems to be DNS problems Hi I am in the Manchester area and Internet has been down since last Friday/early Saturday. I have a set top box (the TV is all working fine and the lights on the front are lit up fine). I have rebooted PC and set top box several times but still no web pages. I can ping addresses e.g. google, BBC but when i try and type in the IP address in internet explorer it just times out. I have Google mail alert and it cant connect and says some message about DNS. I have checked NTL status and no problems (only with broadband plus registration or something). I did call NTL customer support on Thursday or Friday because i realised they were charging me ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£25 instead of ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£18 for the 1Mb internet (i was on the old broadband or something apparently). She said it would not effect the actual internet and the only change would be a billing thing. Anyone else having a problem. Do you think that call to NTL is related??