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Old 11-02-2006, 15:46   #18
hammered
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Join Date: Jun 2004
Location: Loughborough
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Re: online gaming and NTL

Well I phoned CS this morning about it. The woman I spoke to on 1st line just went through all the usual crap, even though I told her that I knew what I was doing and computers were my job... In the end she put me through to 2nd line support, the guy there got me to do some more tracing. Guess what, not all that bad. But I did say to him that that's probably due to the fact that it's early morning so not many would be playing at this time (at least he did agree...) So, I've just finished another unsucessful gaming session, more freezes, more jerking around (no, not that type!!!). Gave up in the end. Just done some more trace routing and I've noticed that the pings aren't all that high through the NTL side, but as soon as it trys to hop to the outside world BANG, high TTL!!! So it looks like the problem was with the NTL connection at the final point just before it hits the gaming server. So back on the phone to CS, they refuse to believe what I am saying (now why doesn't that suprise me). So I've now mailed the 2nd line CS guy that I spoke to this morning with my latest traces...

Anyone care to give me the odds on him replying???
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