UncleBooBoo

NTL always ask for connections to be disconnected at the cab whenever you cancel a service, does not matter if you still have an active service.

I cancelled a second set top box and they had me down for disconnection even though I had TV, BB & TELCO still active in the property. They are a bunch of muppets who couldn't run a pi** up in a brewery!

Lucky for me the bloke who called to collect my STB had enough sense to wait until he had spoken to me, and that was because his paper work indicated my account had a zero balance and everyone elses on his list had an outstanding balance.

Funny enough he laughed too!

EDIT: Then again my green cab that runs the tv service is left open flaping in the wind, it has done for the past four years. So I would have just gone and plugged my service back in! (Don't bother screaming terms & conditions etc)