Re: ntl home:120 hanging from today
Hi all,
Been a long time reader of these forums and they have solved a lot of problems for me in the past. However, I am currently at my wits end...
I am suffering from the ntl home:120 on 10 Meg hanging problem, but TS just will not believe me - they say that it is due to my (Belkin) router, even when I explain that, when I plug my Xbox 360 directly into the modem, the problem still occurs under high load.
It's the same old thing - modem flying along, all lights on and fine - then the D/S light starts to flicker and then goes out - connection drops, only solution is to unplug the modem and reboot it. Even 192.168.100.1 won't connect to it once the D/S light goes out... This can happen at any time from every 5 minutes to every 5 hours...
Currently, TS have told me to plug my PC directly into the modem for 24 hours, and monitor the connection - they will not even send an engineer out until I have done this, and were fairly rude about that point, even when I mentioned these forums and other people with the same problem. This is just not good enough as it is not easy to hook my PC directly into the modem - hence why I have a wireless router!!
Any suggestions?? I love my NTL services, and they currently get over £80 a month from me...but maybe not for much longer..
Cheers.
Darren
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