Thread: Loss of cable
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Old 11-02-2006, 01:14   #4
carlingman
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Re: Loss of cable

Quote:
Originally Posted by bywater
Things are pointing to me to a more general network problem that NTL are not telling customers about as I have been out for the evening and quite a few people have been having the same problems allthou we all live in the Coventry area there is quiet a distance between us. We all can't be having the same problems with our PC's can we ? We are all getting the same mantra from NTL tech support at the moment. It all seems very scripted to us "blame the customers PC but don't mention we are having major network problems and not coping with demand at the moment"
When the connection bombs out what are the lights on the modem doing ???

Also what are the Modems diagnostics saying.

When it drops open up a browser to http://192.168.100.1/

Have a look at the levels, specifically downstream/upstream power levels and signal to noise ratio and also the event log and post them back here.

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