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etccarmageddon · 10-02-2006, 15:27

I've purchased something a couple of weeks back which I immediately got feedback from the seller. It arrived in a cardboard box with no packing so was either damaged during transit and/or before packing. The seller maintained that transit caused it and initially offered I return it, but as it would have put me out of pocket I insisted they arrange collection.

(This saga is all recorded in another thread)

The upshot is, on Tuesday after waiting a week for progress I commenced a 'complaint' with paypal using the resolution process and the seller refunded me in full within a few hours and with appologies.

So I am in this position where I can do what I like feedback wise and not affect my feedback - if I dont assist the seller in them getting their product back or whatever they can not punish me with feedback.

As I spent time pushing for a refund and stress worrying that my £100 had been swindled out of me I could now express myself freely on their feedback at no cost to myself.

Worth bearing in mind, if you're a seller!

10-02-2006, 15:27	#27
etccarmageddon Inactive Join Date: Jun 2003 Location: Manchester Posts: 5,638	Re: Ebay and feedback I've purchased something a couple of weeks back which I immediately got feedback from the seller. It arrived in a cardboard box with no packing so was either damaged during transit and/or before packing. The seller maintained that transit caused it and initially offered I return it, but as it would have put me out of pocket I insisted they arrange collection. (This saga is all recorded in another thread) The upshot is, on Tuesday after waiting a week for progress I commenced a 'complaint' with paypal using the resolution process and the seller refunded me in full within a few hours and with appologies. So I am in this position where I can do what I like feedback wise and not affect my feedback - if I dont assist the seller in them getting their product back or whatever they can not punish me with feedback. As I spent time pushing for a refund and stress worrying that my £100 had been swindled out of me I could now express myself freely on their feedback at no cost to myself. Worth bearing in mind, if you're a seller!