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Originally Posted by Bill C
 I have just had the call
They are going to reinstall the complete system from the ground up tomorrow. If that fails to fix the problem then i will be allowed to cancel.
Still shocked they phoned me back |
Well i am happy for now. Had a complete reinstal this morning and i now have a system that works from the early checking i have done. As is normal with any big company you have to kick up a stink and talk of leaving before they will take notice and fix something.
1 point about Sky customer service, its just as bad as NTL and takes twice as long to get hold off.
Hopefully they have sorted my faults, however they have been informed that i will dump them if i have any more problems in the next 28 days.