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Originally Posted by Rob C
 to Cable Forum 
I doubt there is any need for you to have to cancel, especially if you are happy with the services. The billing issues can I'm sure be resolved, it just needs someone at ntl prepared to do a bit of digging into the computerised systems.
We can escalate this for you with Cable Forum's ntl contacts. If you want us to do this, please PM me (see the button on the bottom of this post), with some details - account name and number, address, contact phone number (daytime) and email. Please also proivide some basic details of the billing issues. We will retain your information only as long as is needed to see ntl have addressed the information and won't use it for any other purpose. |
We just got a call from NTL in Northern Ireland. Very nice, helpful lady who resolved the issues for us.
Thanks a lot for your help.
