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Originally Posted by Ramrod
I did a full reformat and installed xp pro 64bit. Connection is definitely faster but still not really what I should be getting......
Modem install is tomorrow-I persuaded them to do this for free  . I do hope I have a working connection/router afterwards.
Anything I should watch out for/make sure the engineers do?
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I'm having a modem installed today as well. I'll be watching them every second of the way as I don't want them looking in to private info on my PC. In fact, I'm hoping they won't have to touch it apart from plugging in a cable.
As we live relatively close geographically, I half expect to get the same engineers as you do. If they turn up early at your place, please don't delay them