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Re: feel really bad for cs girl
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Originally Posted by nffc
About time people started treating TS/CS reps in call centres as humans doing a job instead of as plebs with nothing to do and vehicles to insult/moan at, IMO.
At the end of the day, we want to help you and going in moaning makes us think of ways to fob off rather than help - if someone's nice I'll normally try and go that little bit extra out of my way.
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Unfortunately, some of your colleagues try to fob off rather than help the nice people. They then get angry at the poor soul that has to take the next call from that client... 
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