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Originally Posted by Halcyon
I have never had to wait more than 10 minutes maximum to have my call answered by NTL.
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Yep they answer quick enough but, getting things resolved can and often does take several more calls!
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They have greatly improoved their services in the past 2 years.
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I've been with ntl (cabletel) for 7 years - not seen an improvement yet!
If anything they get worse and worse!