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emonk · 09-02-2006, 13:06

I'm on the 82.7 range as well. Nothing outside of the proxied (port 80) services is working or has been for the past three days.

I've rang customer support once per day - get taken through the usual steps - am told that they are aware of the fault and that is has been escalated. What a complete waste of time.

All I want to know is when this is being fixed but they can't tell me. If this is part of a switch to a new IP address block - SWITCH US BACK !!

Three days to fix this fault which must be impacting loads of users :-(

I've used NTL for a long time and this has been my first major problem but the length of time to fix what appears to be a simple problem has been frustrating and very dissapointing.....

09-02-2006, 13:06	#19
emonk Inactive Join Date: Feb 2006 Posts: 1	Re: Problems in N.Ireland?? I'm on the 82.7 range as well. Nothing outside of the proxied (port 80) services is working or has been for the past three days. I've rang customer support once per day - get taken through the usual steps - am told that they are aware of the fault and that is has been escalated. What a complete waste of time. All I want to know is when this is being fixed but they can't tell me. If this is part of a switch to a new IP address block - SWITCH US BACK !! Three days to fix this fault which must be impacting loads of users :-( I've used NTL for a long time and this has been my first major problem but the length of time to fix what appears to be a simple problem has been frustrating and very dissapointing.....