Quote:
|
Originally Posted by Mark B
I work under ***, and I most certainly am not a 'grunt', and neither are any of my colleagues.
This type of attitude is precisely the reason that ntl people won't come here and try to assist customers....if we are going to have abuse hurled at us, when we are trying to help *IN OUR OWN TIME* then why on EARTH would we bother?
I am fairly thick skinned...not everyone is.
As I said in an earlier post, by all means complain about the company if you feel you have received bad service...but don't insult individuals. There's a real person at the keyboard.
|
to be honest with you i think dr wadd has a fair point , he hasnt insulted anyone here and neither as anyone else, they certainly havent called her any names, but they have called her incompitant, as dr wadd rightly put if she did indeed sign the letter herself then she should have noticed the mistakes in the letter, if some else signed it yet again they should have seen the mistakes, as far as i can see there is no attitude here specially one that resembles pure rudeness, this thread is pointing out and highlighting the fact the the mistakes in the letter went un-noticed by the person in charge , questioning her work role as a manager and nothing else