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Old 07-02-2006, 23:15   #3
carlingman
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Re: Modem resetting when viewing web pages?

Quote:
Originally Posted by Web-Junkie
Nobody?

It's done it now on Cable Forums too. Just clicked a link which opened a new window, Cable Forums logo came up rest of page was blank, clicked refresh, same thing of logo only, then cable modem reboots?

The Online and Send light go off first, then the receive light followed by the power light flashing as per reboot. I have rebooted the modem manually and changed the Channel ID from 4 to 1 to see if that helped, but it hasn't.

Can anyone confirm if the Downstream power level is ok at +9dBmv? I can PM my MAC addy to anyone from NTL who can check!
Dwonstream is within range.

Upstream is low at 35 would normally expecy 40 plus.

Give away is the send and receive lights dropping.

Time for you to call tech support and get and Engineer.

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