[setch]

I am not a lover of NTL for a couple of reasons, but tend to agree with what Stuart C has said. Out of the million plus BB users that they have, probably less than 1% could be classified as having sufficient technical knowledge not to be dangerous. I would like to think that I am more technically savvy than most and my home network is probably as secure as they come, but I still get caught out with a dodgy bit of software from time to time that kills my connection. At least I can fix it myself without having to call NTL support. Lots cannot and have to call support probably unaware that they inadvertently hosed their own system. How many users have Microsoft Antispyware installed, more to the point how many actually know it exists. How many have their AV software updated with the latest definitions and lastly, how many have a firewall.


NTL have made a lot of progress over the last 12 months, but still need to keep on improving. Raising the bar as the Americans would say. If they keep up the good work over the next 8 months, I may go back to their Digital TV.

Setch