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alanp3 · 06-02-2006, 01:39

I had this problem for about 3 weeks, sometimes it would cut out once a night sometimes 2 times and then last week 6 times one night and 3 times the night after.......anyway cut a long story short called out an engineer who said I should not really be using the silver cable modem box on the 10mb, apparently NTL was going to change them but then came up with a firmware fix so decided not too, however this engineer still say s a lot of people are having problems, he thwen proceeded to change mine to the little blue ones that are rated about 14mb and I have not had a single cut out since ...

So if you have a silver one go get it changed and hopefully it will solve your problem

alanp3

06-02-2006, 01:39	#8
alanp3 Inactive Join Date: Mar 2004 Posts: 5	Re: Connection Cutting Out I had this problem for about 3 weeks, sometimes it would cut out once a night sometimes 2 times and then last week 6 times one night and 3 times the night after.......anyway cut a long story short called out an engineer who said I should not really be using the silver cable modem box on the 10mb, apparently NTL was going to change them but then came up with a firmware fix so decided not too, however this engineer still say s a lot of people are having problems, he thwen proceeded to change mine to the little blue ones that are rated about 14mb and I have not had a single cut out since ... So if you have a silver one go get it changed and hopefully it will solve your problem alanp3