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Originally Posted by homealone
I think so
in general, if you buy a 'branded' PC from a 3rd party retailer, you should look to the brand owner for support.
- e.g. if you buy Hewlett Packard from Currys then you should seek support from Hewlett Packard
If you buy an 'own label' PC from a retailer, then you contact them for support.
- for example, 'Advent' is a Currys/PCWorld brand, so they should be the support contact.
My personal opinion is that the likes of Advent usually use the more compatible components, if you want to upgrade...........
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Although that is correct the sales of goods act puts warrenty and problems firmly at the door of the retailer.
My first pc was bought from Dixons I didnt have a clue and was blagged into a extended warrenty what a noob I am.Ive been to pc worold often to look at the prices and im amazed at the lack of knowledge a lot of the staff have.Some are just totally clueless.Dilli for example this week ordered a laptop drive and was amazed when the staff tried to sell in a 3.5 inch drive.