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Stuart · 05-02-2006, 23:35

Everyone: Can we keep things calm please?

JavaFox, .

to the forum. While I sincerely doubt your modem has lost the connection 9000 times in three days (that's once every 29 seconds, and the modem takes a few seconds to re-acquire the connection), it sounds like NTL need to do something. If Customer Services don't help, can I suggest you try the Responsetek system (http://www.cableforum.co.uk/board/fo...play.php?f=81), as NTL DO read this and act on it.

BTW, regarding the "scripts", and the NTL support section, bear in mind that there is almost nothing that the normal users can do to their modems, apart from rebooting them, as there are no user controls, and, from what I have been told by NTL support techs, nine times out of ten, the simple solution solves the problem.

05-02-2006, 23:35	#15
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: broadband support are bad Everyone: Can we keep things calm please? JavaFox, . to the forum. While I sincerely doubt your modem has lost the connection 9000 times in three days (that's once every 29 seconds, and the modem takes a few seconds to re-acquire the connection), it sounds like NTL need to do something. If Customer Services don't help, can I suggest you try the Responsetek system (http://www.cableforum.co.uk/board/fo...play.php?f=81), as NTL DO read this and act on it. BTW, regarding the "scripts", and the NTL support section, bear in mind that there is almost nothing that the normal users can do to their modems, apart from rebooting them, as there are no user controls, and, from what I have been told by NTL support techs, nine times out of ten, the simple solution solves the problem.