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Originally Posted by JavaFox
the point is the support they offer should be tip top and pristine not following suit of places like IGN/Gamespy that fob you off with any old junk.
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If you felt that badly about the way IGN/Gamespy were treating their customers did you try to change the way you looked at the faults or did you just follow the company line? and if you just followed the company line "it's your firewall" why can't NTL support techs follow the line "it's your PC"?
What I suppose i'm trying to say is if you were not open enough to look at it from a different angle why should NTL techs be any different?