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JavaFox · 05-02-2006, 01:13

the point is the support they offer should be tip top and pristine not following suit of places like IGN/Gamespy that fob you off with any old junk.
companies can thrive and flourish by listening to the people that matter - the paying customers instead of ignoring them. NTL support is very very lacking too much time has been invested into plugging their products on their webpage that webmaster needs to add a few real tech support pages and concentrate less on the great deals NTL has.
I could sit here all day about where the support is needed / would be appreciated but would NTL take notice? probably not which is a shame for you, me, every other paying user and NTL themselves.

05-02-2006, 01:13	#8
JavaFox Inactive Join Date: Feb 2006 Services: 10mb Cable Posts: 10	Re: broadband support are bad the point is the support they offer should be tip top and pristine not following suit of places like IGN/Gamespy that fob you off with any old junk. companies can thrive and flourish by listening to the people that matter - the paying customers instead of ignoring them. NTL support is very very lacking too much time has been invested into plugging their products on their webpage that webmaster needs to add a few real tech support pages and concentrate less on the great deals NTL has. I could sit here all day about where the support is needed / would be appreciated but would NTL take notice? probably not which is a shame for you, me, every other paying user and NTL themselves.