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Originally Posted by MadGamer
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Originally Posted by nffc
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Originally Posted by Stuart C
It's swings and roundabouts.
Yes, Pcworld's PCs are sometimes crap, but you do have the advantage that if something goes wrong, they can replace it there and then. This nornally takes 10-15 minutes
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If you take it instore and you get a helpful store tech that is.
If you follow the "official" route if it's a hardware fault that's been diagnosed over the phone it's next working day, onsite repair if the part is in stock (and that day isn't fully booked).
Nationally today, bookings were for Tues/Weds no later, some areas Tues was fully booked.
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I have to say that the last 2 PC's my dads purchased, (and you can guess what they are  ) havent had anything wrong with them whatsoever. One of the being the same make as the last and is my own. 
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Advents are pretty reliable tbf (create your recovery disks though, because we can't get them atm) - PBs do go wrong but are usually OK. Don't get an emachines though, they come with really cheap PSUs which (often) blow.
Even then, if special components are used and made exclusively for the manufacturer they're usually regular makes, little difference between the other components (CPU/HDs etc) from what you'd put in your own PC otherwise.
Only thing I can personally moan about is the prices but then using stores not etailers has overheads, wages for various departments, etc which need to be covered.