Re: ntl Service Charges new!
Quote:
Originally Posted by Chris T
The wording of the FAQ says 'all three services' in its example, suggesting by service they mean 'phone', 'internet' and 'TV', not the packages or options that exist within those services.
So, if you had all three and tried to cancel TV and Phone, they would charge you £8. Frankly that is criminal and if they tried it on me I'd cancel the broadband as well.
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Even more so as you can't cancel the phone and keep TV. So, it could be argued they are one service, except when you cancel them
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