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Old 03-02-2006, 14:55   #48
Chris
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Join Date: Jun 2003
Location: North of Watford
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Re: ntl Service Charges new!

Quote:
Originally Posted by SMHarman
Agreed.
So if I cancel Disney (£5 a month) of my account they charge me £4 for the honour of doing so?
The wording of the FAQ says 'all three services' in its example, suggesting by service they mean 'phone', 'internet' and 'TV', not the packages or options that exist within those services.

So, if you had all three and tried to cancel TV and Phone, they would charge you £8. Frankly that is criminal and if they tried it on me I'd cancel the broadband as well.

They just love finding new ways to make their customers hate them, don't they?
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