Thread: ntl Service Charges new!
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Old 03-02-2006, 14:52   #47
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: ntl Service Charges new!
Quote:
Originally Posted by acoolwelshbloke
I have to say I agree with most of the charges, However the remote control is their property and is up to them to replace unless you break it or loose it!
Agreed.
Quote:
Originally Posted by acoolwelshbloke
Don't even get me started on the £4 downgrade fee, That is just theft in my opinion!
So if I cancel Disney (£5 a month) of my account they charge me £4 for the honour of doing so?

---------- Post added at 14:52 ---------- Previous post was at 14:51 ----------

Quote:
Originally Posted by Chris T
If I understand it correctly, to enforce this on them you would have to propose a change in the contract between yourself and NTL - they, like the customer, presumably have the right to cancel the service if the new T&Cs are not acceptable.

However you would have a case to take to court, without making any statements about penalties or sending invoices, if they caused you financial loss by negligence on their part.
Exactly, it is a lot easier to levy such a bill by throwing their standard charges back at them, though you could as you point out calculate your 1/2 days pay after tax and claim that instead.
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