Thread: ntl Service Charges new!
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Old 02-02-2006, 21:43   #14
dragon
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Join Date: Jan 2004
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dragon has reached the bronze age
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Re: ntl Service Charges new!
Quote:
Originally Posted by Paul M
The first time they charge me £4 for "downgrading service" will be the last time, as they will be told bye bye. They really have lost the plot.

As for a £10 charge if an engineer calls and you are not home, that's fine as long as they give a reasonable estimate (am/pm) of when an engineer is expected and the engineer turns up in this timeframe - if he doesn't then I expect a £10 refund.
Id expect a damn site more than £10 refunded for wasted time!
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