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Re: ntl Service Charges new!
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Originally Posted by Chimaera
That's scandalous! I liked the bit about being charged £4 for removing a service - 'downgrade charge'. Anyone thinking of getting rid of any ntl services had better do it quickly before they bring these charges in!
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I think they will rethink this once they realise it is cheaper for the customer to cancel all services...
I do agree this is scandalous. Is this even allowed? When I had NTL I had separate accounts for BB and telly/phone. Separate contracts as well IIRC. How can they charge you for ending the contract (outside 12 months)?
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