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Paul K · 02-02-2006, 20:27

I think NTL may well be shooting themselves in the foot with this new set of charges. Waiving the fee on a first instance of a request and charging for subsequent changes would have been a more sensible option.
Surely after 12 months on your contract they should drop the fee totally if you want to end a service? From that information they are charging you for stopping using their service which makes no sense.

02-02-2006, 20:27	#6
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 51 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: ntl Service Charges new! I think NTL may well be shooting themselves in the foot with this new set of charges. Waiving the fee on a first instance of a request and charging for subsequent changes would have been a more sensible option. Surely after 12 months on your contract they should drop the fee totally if you want to end a service? From that information they are charging you for stopping using their service which makes no sense.