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Originally Posted by Chris W
if you are using a set top box, you will have to either register the router with ntl, or clone the mac address of the pc onto the router. Have you done either of these things?
If not, connect the router back in and powercycle everything. Then try browsing to http://start.ntl and following the process through.
If you can't get to that page, go to the routers config page (which btw is http://192.168.1.1/ ) and check what ip address the router is getting. Does it start 10, 169, or something else? |
Thanks Chris, I had registered the router with NTL (on the first phone call becaue I couldn't do it online) and the IP address was 192.168.1.1 through DHCP. There was also DNS 172.16.30.xx, so everything was looking OK but didn't work. So I had to undo the router and reset the cable direct from stb re register and here we are, online.