Just to let you know upgrades are done all the time. Means nothing.
When my area had the disruption it was down for 2 hours. Not 15 minutes and 30 minutes.
And Telewest CS dont know anything more then we do about the upgrades. They get the info from the same page as we look at
Oh and just to point out. If that was your network disruptions
It would be on here
http://www.blueyonder.co.uk/blueyond...bbs_evenfaster