I reformatted my PC and that improved my '10meg' stb connection back up to the 3meg(ish) speeds that I was getting before the 10meg upgrade
I'm getting a bit hacked off about paying top dollar for something that I'm nowhere near getting so I called CS to implement the suggestion that 2 ntl engineers made a couple of weeks ago when they were here trying to figure out what was wrong--get a SACM.
Actually I phoned CS who told me that they couldn't order me a SACM and that I had to phone BB tech support......which I did.....they agreed that I should try a SACM and said that they would put me through to the correct dept, which they did--CS!
CS then tried to charge me £50 to swap to a SACM but I politely stuck to my guns, requesting that he speak to someone 'higher up'......I am now awaiting a free SACM install on Fri 10th Feb
My question for you all........which SACM should I hopefully be getting?